Privacy Policy

Who we are and what this covers

Taleroni is a fitness coaching business based at Level 28, 80 Ann Street, Brisbane QLD 4000. This policy explains what personal information we collect when you train with us, book a session, sign up for a class or simply browse taleroni.com, and what we do with it afterwards.

We follow the Australian Privacy Principles set out in the Privacy Act 1988. Where the EU General Data Protection Regulation applies, for example when someone in Europe emails us, we follow that too. If any part of this policy is unclear, contact us and we will walk you through it.

What we collect

We only ask for information we actually use. Nothing gets collected just because a form field happened to exist.

• Your name, email address and phone number when you book or enquire.
• Health and training history you choose to share, including injuries, surgeries and current medication that affects training.
• Session notes, training logs, bodyweight and progress measurements taken by a coach.
• Payment details handled by our payment provider. We see the transaction, not your full card number.
• Basic website data such as browser type, pages viewed and the approximate city your connection comes from.

Why we use it

Training safely is the whole reason we keep records. A coach needs your injury history to write a program that doesn't make things worse, and needs your session log to know what load goes on the bar next time.

Beyond coaching, we use your contact details to confirm bookings, send class updates and, if you have opted in, email you occasional news. You can unsubscribe from those emails at any time and nothing else about your membership changes.

Who we share it with

We do not sell your information. We do not rent it, trade it or hand it to advertisers. The only people outside Taleroni who see your data are the service providers we need to run the business: our booking system, our payment processor and our email platform. Each of them is bound by their own privacy obligations and only processes what is needed for that specific job.

We will disclose information if the law requires it, such as a valid court order, or if there is a genuine risk to your safety or someone else's.

How long we keep it and how we protect it

Training records stay on file for seven years after your last session, which is the period our insurer and the tax office expect us to be able to produce them. Website analytics data is deleted after 26 months. Marketing email preferences are kept until you change or withdraw them.

Data is stored on encrypted servers in Australia and access is limited to current staff. Coaches use a password-protected dashboard and we remove access the day someone leaves the team. No system is perfect, but we take this seriously and review it every year.

Your rights

You can ask to see what we hold about you, ask for corrections, or ask for deletion where we are not legally required to keep it. Send a request to taleroni@hotmail.com and we will respond within 30 days.

If you think we have handled your information badly, tell us first. If you are not satisfied with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.